September Storytimes - Okeechobee County Library
Storytimes are back at the Okeechobee Library! Join us Thursday, September 14th @ 11:00 a.m for a Fruit themed storytime and Thursday, September 28th @ 11:00 a.m. for a Superhero themed storytime! Perfect for infant to preschool ages, join us for stories, crafts, and snacks!
Bee Business Savvy Training - Telephone Skills and Quality Customer Service
TRAINING ADDRESS CHANGED TO BROWN COW SWEETERY--103 SW Park Street Making the decision to keep learning is what makes us better people, employees, business owners and more! The Chamber of Commerce’s Bee Business Savvy Training Series is here to help. By participating in this live course for just one hour, two days in a row, you can receive a certificate on the topic of “Telephone Skills and Quality Customer Service”. You must attend both days to receive your certificate. Register for this complimentary class and mark your calendar for Thursday, September 28th and Friday, September 29th from 12:00 – 1:00 PM at Brown Cow Sweetery. (Please park on the side of the building or further down the street) Here are the learning outcomes you should be able to master at course completion: Describe the challenges of telephone customer service in today's world. Cultivate an excellent phone voice. Demonstrate first impressions. Describe methods for better listening. Describe ways to keep the conversation going. Describe conference calls and international calling etiquette. Describe etiquette for call transfers and holds. Describe best practices for using voicemail and taking messages. Summarize when to screen calls. Summarize best methods for selling on the telephone. Describe methods for soothing irate customers. Recognize when you have to say ''no''. Bring your lunch or order it at Brown Cow, if you would like and we'll supply the water and cookies.
Crafting & Coloring Club - Okeechobee County Library
Thursdays, all month we have Crafting & Coloring Club at the Okeechobee County Library from 1:00 PM - 3:00 PM.
Book Club - Okeechobee County Library
Join us at the Okeechobee Library on Thursday, September 28th at 2pm for Book Club! This month we will be discussing 'Woman on Fire' by Lisa Barr. Also every month we have a small FREE gift bag for attendees! REGISTRATION REQUIRED. Call 863-763-3536 to sign up!
